A CORONAVIRUS UPDATE: Hyde Fuel is an Essential Services Provider
To Our Valued Customers,
The coronavirus pandemic has changed the way we all live and work, at least temporarily. Rest assured, Hyde Fuel continues to serve its customers with fuel deliveries and heating system repairs.
We are also pleased to let you know that the Hyde Mobil convenience stores and gas stations remain open. You can visit our Lake Flower Avenue, Broadway and Tupper Lake-Main Street locations for gas and food, including Subway. Our operating hours may change as things evolve, but we are open and our staff is working diligently to keep everything sanitized for your health.
We are carefully following the safety guidelines issued by the state and the Centers for Disease Control and Prevention to keep our staff and our customers safe. This includes disinfecting our offices, trucks and equipment on a regular basis; using hand sanitizer; providing gloves and masks to technicians; and more. We are also practicing social distancing as much as possible while remaining open, which requires staggering staff hours to reduce office occupancy at any one time.
The Hyde Fuel My Account portal at hydefuel.com/my-account can help you with many of your account services. It only takes a minute or two to register, if you haven’t logged in before. Using the My Account portal will keep our phone lines open for emergency requests. Visit our website to see all the things you can do with My Account, including:
- Pay your bills
- Request service
- Request delivery
- Review your account history
- Check service plan status
- And so much more!
Another bonus with the portal – it is available to you 24 hours a day! Working together, we can make sure all our neighbors stay warm and safe. Thank you for your understanding and continued trust in Hyde Fuel.
Your Friends at Hyde Fuel