Admin - 11:00 am -
October 29th, 2025 
It’s a freezing winter night. You wake up and realize it’s so cold, you could be living at the North Pole! But don’t panic! If you don’t have heat, you may be able to fix the problem yourself and save time. Try these “Quick Fix” steps before you call us, and you may get your heat back immediately:
- Make sure that the burner emergency switch is in the ”ON” position.
- Set the thermostat above room temperature.
- Check the fuel level gauge on your tank to be sure that the tank contains fuel.
- If you have fuel, press the reset button once only. If the burner does not start immediately, do not press the button again.
- If the burner or furnace does not run at all, check for a blown or loose fuse or a tripped circuit breaker.
- If you have a steam heating system, check the water level and refill the boiler if needed.
If your burner still fails to operate, call Hyde Fuel for service, (518) 891-3151. (Do not send an email or fill out our online contact form if you have an emergency!)
What’s an “Emergency”?
As a Hyde Fuel customer, you can enjoy peace of mind knowing that our service team will respond quickly at any time of day or night in the event of an emergency.
If you have one or more of the following problems, it’s considered an emergency:
- No heat (try the “Quick Fixes” above, first)
- No hot water
- Burst pipes or flooding
- A fuel leak
- Soot, smoke or fumes
